Having a sense of humour and dealing with client nuances really helps get a better design and a great end result.  After a recent meeting with the MD and the FCO of a company it was clear that they were not in the mood to have the meeting, their day was really stressful up to that point.  However we didn’t let this discourage us and we presented our work which soon changed the mood of the meeting.  By the end of the meeting a choice on design had been made and the MD and the FCO were in good spirits and really allowed their personality to shine with a great sense of humour and a very positive outcome.  Sometimes its important to remember that humour and personality and reading the situation can really help.